Service on the Go
Maximator Jet GmbH, Schweinfurt, Germany, now offers a service related to its water jet cutting equipment in the form of a multifunctional application. Known as Waterjet-App, the tool builds up a direct link to the manufacturer within a few seconds. This includes contact via all channels, requests for service technicians, and an eShop for spare parts and common wear parts for the cutting valves, pressure boosters, and relief valves.
This also facilitates remote maintenance. If a service technician is required, he is located via GPSoverIP technology, which is approved by the German motoring association ADAC. Moreover, a knowledge database is available with answers to all basic and machine-specific questions about water-jet cutting. The tool is currently being updated and extended. The English version will be released at the end of 2010.
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