Sumitomo (SHI) Demag Appoints New Head of After-Sales Service
Sumitomo (SHI) Demag appointed Andreas Holzer (49) as new Head of After-Sales Service at Sumitomo (SHI) Demag Plastics Machinery GmbH, Schwaig, Germany, effective 1 October 2015. He succeeds Reinhold Ganzer who will take on new challenges at the company.
Andreas Holzer has thirty years of experience in machine engineering, and has worked as Head of After-Sales Services for three plastics machinery manufacturers for a total of seventeen years. Before his latest appointment he worked for an Austrian competitor, where he was responsible for customer service.
Gerd Liebig, Chief Sales Officer (CSO) of Sumitomo (SHI) Demag Plastics Machinery GmbH, emphasises his company’s commitment to after-sales service with a focus on fast troubleshooting for customers based on product-related expertise. Sumitomo (SHI) Demag will continue to digitalize its after-sales workflows, so as to attend to customer problems fast and efficiently. Andreas Holzer, an experienced and highly skilled professional, will advance this focus on the digitalization and globalisation of the company’s after-sales services. “We will focus on fast and comprehensive troubleshooting, but also on enhancing our product portfolio for service and retrofit products,“ Andreas Holzer explained.
Sumitomo (SHI) Demag Plastics Machinery GmbH
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