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01-22-2013

Bühler: New Customer Service Center in London

Bühler AG, Uzwil, Switzerland, has opened a new customer service center at its optical sorting centre in East London. In a significant investment, the company has replaced its previous facilities with a specially designed 500 square meter center, featuring an applications laboratory, housing a comprehensive range of state-of-the-art optical sorting technology.

Colin Chaffers, Bühler Sortex director of customer service and technology: “Our new facilities replicate factory conditions and visitors can see sorting demonstrations of fresh, chilled, frozen, dry and dehydrated foods, as well as non-food commodities such as plastics.”

The center also has; an applications library, containing the results of all optical sorting samples trialled and tested in London, a laboratory, fully equipped to analyze customer samples and carry out research projects into areas such as toxins, a meeting room, a customer training centre; and a customer relaxation area, complete with TV, Wi-Fi and refreshments.

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